INFINI offers a Two-year Limited Warranty from the date of original purchase. Products are warranted to be free from manufacturing defects in materials and workmanship under normal use. Batteries are covered by 90 days warranty (only for rechargeable light). To obtain warranty service, products should be returned with proof of purchase from an authorized retailer.
INFINI'S EASY 4-STEP WARRANTY
STEP 1
FIND PROOF OF PURCHASE.
STEP 2
TAKE PRODUCT BACK TO PLACE OF PURCHASE.
STEP 3
IDENTIFICATION (THIS MAY TAKE 2-3 WEEKS)
STEP 4
RECEIVE A REPAIR OR REPLACEMENT PRODUCT.
FREQUENTLY ASKED QUESTIONS
Q: Does my INFINI product have a warranty?
A: All INFINI products come with a 2-year warranty from date of purchase.
Q: How do I submit a warranty claim on my INFINI product?
A: If you purchased your product from one of our Authorized Resellers, then go to that store and they can help you with your product.
Q: What is covered in the INFINI warranty?
A: COVERED: Defective hardware, software faults & factory defects.
A: NOT COVERED: Wear and tear, gifts, customer negligence, like loaning your light to a buddy who doesn’t return it.
Q: What do I do if I lost my proof of purchase?
A: If you purchased your product from one of our Authorized Resellers, then go to that store and they can help you with your product.