INFINI offers a Two-year Limited Warranty from the date of original purchase. Products are warranted to be free from manufacturing defects in materials and workmanship under normal use. Batteries are covered by a 90-day warranty (rechargeable lights only.) To obtain warranty service, products should be returned with proof of purchase from an authorized retailer.
INFINI'S EASY 4-STEP WARRANTY
STEP 1
FIND PROOF OF PURCHASE.
STEP 2
TAKE PRODUCT BACK TO PLACE OF PURCHASE.
STEP 3
IDENTIFICATION (THIS MAY TAKE 2-3 WEEKS)
STEP 4
RECEIVE A REPAIR OR REPLACEMENT PRODUCT.
FREQUENTLY ASKED QUESTIONS
Q: Does my INFINI product have a warranty?
A: All INFINI products come with a 2-year warranty from date of purchase.
Q: How do I submit a warranty claim on my INFINI product?
A: If you purchased your product from one of our Authorized Resellers, then go to that store and they can help you with your product.
Q: What is covered in the INFINI warranty?
A: COVERED: Defective hardware, software faults & factory defects.
A: NOT COVERED: Wear and tear, gifts, customer negligence, like loaning your light to a buddy who doesn’t return it.
Q: What do I do if I lost my proof of purchase?
A: If you purchased your product from one of our Authorized Resellers, then go to that store and they can help you with your product.