WARRANTY

INFINI offers a Two-year Limited Warranty from the date of original purchase. Products are warranted to be free from manufacturing defects in materials and workmanship under normal use. Batteries are covered by a 90-day warranty (rechargeable lights only.) To obtain warranty service, products should be returned with proof of purchase from an authorized retailer.

INFINI'S EASY 4-STEP WARRANTY

STEP 1

FIND PROOF OF PURCHASE.

STEP 2

TAKE PRODUCT BACK TO PLACE OF PURCHASE.

STEP 3

IDENTIFICATION (THIS MAY TAKE 2-3 WEEKS)

STEP 4

RECEIVE A REPAIR OR REPLACEMENT PRODUCT.

FREQUENTLY ASKED QUESTIONS

Q: Does my INFINI product have a warranty?

A: All INFINI products come with a 2-year warranty from date of purchase.

 

Q: How do I submit a warranty claim on my INFINI product?

A: If you purchased your product from one of our Authorized Resellers, then go to that store and they can help you with your product.

 

Q: What is covered in the INFINI warranty?

A: COVERED: Defective hardware, software faults & factory defects.
A: NOT COVERED: Wear and tear, gifts, customer negligence, like loaning your light to a buddy who doesn’t return it.

 

Q: What do I do if I lost my proof of purchase?

A: If you purchased your product from one of our Authorized Resellers, then go to that store and they can help you with your product.